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How We Protect Your Account Data

Every bKash, Nagad or Rocket transfer you make through l89 bz is logged against your account only to confirm the transaction and verify your identity, not shared for marketing beyond what you agree to.

Wallet data stays account-linkedCookie use disclosedSupport-verified access requestsRegion-dependent data rights
l89 bz How We Protect Your Account Data
SECURITY AND RETENTION

How We Secure And Retain Your Data

Account security and data handling work together at l89 bz: every login is tied to session tokens that expire after inactivity, and every wallet reference from a bKash, Nagad or Rocket transfer is stored separately from your everyday browsing data. Cookies mostly handle session continuity and basic device recognition rather than cross-site tracking. We keep support and compliance access role-restricted, and retention periods follow what a payment reconciliation or dispute reasonably needs — not indefinite storage. Changing or checking any of this starts with a request through support.

Cookie Use We use cookies mainly to keep you logged in between pages and to remember basic device settings; we don't use them to build advertising profiles you can't see.
Account Security Your login is protected by session checks and OTP confirmation on key actions such as a withdrawal request, so a bKash, Nagad or Rocket transfer can't be triggered from an unrecognised device.
Data Retention We hold transaction and account records for as long as a payment dispute, wallet verification or compliance check might reasonably need them, then they're phased out of active systems.
Requesting Changes Ask us directly if you want a copy of your data, a correction to your registered details, or removal of data no longer needed for a wallet or transaction record.
REACH OUR PRIVACY TEAM

Reach Us About Your Privacy Questions

If you want to know exactly what account or wallet data we're holding, or you'd like a record corrected, our support team handles that directly rather than routing you through a generic ticket queue. We ask you to confirm your registered mobile number and the last bKash, Nagad or Rocket reference you used, so we can match the request to the right account before sharing or amending anything. Live chat is the quickest way to start; email works for anything you'd rather put in writing.

Live Chat Support Open live chat from your account dashboard and ask about data held against your profile — we verify you through your registered mobile number before discussing any wallet or transaction detail.
Email Requests Send a written request for access, correction or deletion of your account data; we reply to the address linked to your registration once your identity is confirmed.
Account Verification Desk For anything tied to a bKash, Nagad or Rocket transaction dispute that touches your personal data, our verification desk checks the wallet reference before making any change.

Common Questions About Our Privacy Policy

These are the questions we hear most often when someone wants to understand how l89 bz handles account data, wallet references and support requests tied to a bKash, Nagad or Rocket transaction, along with what depends on your local law and eligible region.

We collect your mobile number, basic identity details and device details, plus wallet reference numbers from any bKash, Nagad or Rocket transfer needed to confirm a deposit or withdrawal.

We only share what's needed to confirm a bKash, Nagad or Rocket transfer actually cleared; we don't sell your account details to outside advertisers or unrelated platforms.

Yes — contact support with your registered mobile number and we'll confirm what account, wallet and transaction data is on file, then walk you through any correction you need.

Records tied to a bKash, Nagad or Rocket transaction are kept for as long as a payment dispute or verification check might reasonably require, then removed from active systems.

How this policy applies can shift depending on your local law and the eligible regions where our services are available, so some clauses read differently outside Bangladesh.

Reach our support team through live chat or email, confirm your registered mobile number and recent bKash, Nagad or Rocket reference, and we'll process the correction or deletion request.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.